Terms of Service

How Payments Work

At Astra Automation, we provide digital services and partner software access through secure online payment systems. Below is a simple explanation of how our payment process works.

1. Plan or Service Selection

You choose your preferred service, subscription plan, or partner software access directly from our website or via an official payment link shared by our team.

2. Secure Payment Processing

All payments are processed through trusted third-party payment gateways such as Razorpay, Stripe, or other authorized providers.
We do not store your full card or banking details on our servers.

3. Subscription Billing (If Applicable)

If you purchase a subscription plan:

You will be billed monthly or yearly based on your selected plan.

Subscriptions renew automatically at the end of each billing cycle.

You may cancel before the next billing date to avoid future charges.

4. Access Activation

Once payment is successfully completed, your service or partner software access will be activated.
Activation timelines may vary depending on the service purchased.

5. Refund Policy

Due to the digital nature of our services, payments are generally non-refundable once access has been provided or work has started.
Please review our Refund Policy for full details.

6. Failed or Delayed Payments

If a payment fails or is delayed, service access may be temporarily suspended until payment is completed successfully.

7. Billing Support

For any billing-related queries, please contact:
[email protected]